Over 14,000 titles, a complete sportsbook, tables streamed around the clock, and cashouts that move at a decent pace. That’s the long and short of LuckyOnes casino. We operate as Just Entertainment B.V. and hold a license issued by the Curacao Gaming Control Board, no. OGL/2024/164/0246; the site is available in English and German and Austrian players can access whichever version they prefer.
What is new here is no BS surrounding cashing out; no fees on deposits, withdrawals, e-wallet and crypto payouts normally within 24-48 hours of approval, daily limits of € 4,000. Paysafecard suits anyone who would rather not connect their bank card, which is still a very popular practise in Austria.
New players receive 150% up to €3,000 and 200 free spins on the first deposit. Three more reload offers occur in the consecutive deposits.
Reasons Austrian Players Stay With Us
Size counts when you’re tired at 11pm, and it seems to make no difference between every slot on the first page. With over 14,000 games from Pragmatic Play, Evolution, BGaming, Hacksaw, NoLimit City, Play’n GO, Betsoft, Yggdrasil, Novomatic and IGT, you’re not scraping the bottom of the barrel after just two weeks. Novomatic in particular has the Book of Ra style classics that the Austrians used to grow up with in the local halls sitting comfortably next to the freshest hacksaw releases.
Our customer service team is here to support you 24 hours a day 7 days a week by live chat, including Sunday mornings and public holidays. If you require documents to be attached to your query please contact [email protected] (not an automatic loop us to the help centre).
It works in your browser on any phone. No button to press to install another app. No space lost in your phone. The mobile version loads the exact same games list as the desktop one. Deposits are made instantly. And we don’t take a penny to transfer money either way.
The last point I will be frank about. We publish our cashout limits (rather than conceal it in clause 14.3). Per day €4,000, per week €8,000, per month €30,000. If someone wins a jackpot exceeding these limits, the payout is done in predefined series of payments, no pretense.
All the important information you need to know about our site in a nutshell.
Category
Details
Brand
LuckyOnes Casino
Official Website
luckyonescasinoss.com
Company Name
Just Entertainment B.V.
License
Curacao Gaming Control Board, no. OGL/2024/164/0246
The counter sits above 14,000 titles and moves every week as providers push new releases. Here’s how it breaks down:
Slots—from the classic three-reel games to the 100,000-way Megaways behemoths
You can find a list of jackpot games with progressive pools that grow among thousands of players.
Table games including blackjack, roulette, baccarat and casino poker
Live dealer rooms streamed in HD, including German-speaking tables at peak hours
Crash and instant games for anyone who wants a round to last 20 seconds
A full sports betting section covering football, tennis, ski jumping and ice hockey
Our suppliers are Pragmatic Play, Evolution, BGaming, Hacksaw, NoLimit City, Play’n GO, Betsoft, Yggdrasil, Novomatic and IGT. The live floor is largely run by Evolution, slots and live tables are provided by Pragmatic Play and the higher volatility which bonus buys can really swing is controlled by NoLimit City.
Almost all slots are available in demo mode to try out before you are ready to wager real cash. Without the need to create an account you can simply click and play games using your play credits. Once signed into your account you can view sorting options by provider, volatility, RTP range or release date and even save the games you’re interested in, with a click of the heart.
Tuesday is the day the new titles are posted in a separate row in the lobby. It is usually a dozen or so new titles every week. Want to know what was dropped on Tuesday? Check.
Opening Your Account Step By Step
Registration takes about two minutes if you type quickly. Here’s the process:
Click on the sign up button. This option is freely available at the top of every page.
Enter your email address and pick a password
Choose EUR as your currency and confirm you’re over 18
Fill in your name, date of birth and Austrian address
Accept the terms and your account is live
Returning users enter the LuckyOnes casino login form and use their existing email and password. Forgot it? Receive a reset link by email in less than a minute. Retain your LuckyOnes login information and leave the rest to us.
Tell me when verification is needed. Before your first withdrawal but not before you start gambling. We require.1 form of photo ID, 1 recent utility bill or bank statement displaying your address, and occasionally a snapshot of your payment method. Most checks are completed on the same working day.
Your data is transmitted over encrypted connections and important payment information remains with the provider rather than on our servers. Two-factor authentication can be enabled in the account settings and we would suggest enabling it if you maintain a balance through us.
Bonuses And Ongoing Rewards
Four deposits, four bonuses. That’s the offer you’ll find at LuckyOnes casino online, with a total of €20,000 up for grabs in the form of bonus funds and 500 free spins.
First deposit: 150% up to €3,000 + 200 free spins
Second deposit: 100% match up to €3,000 + 100 free spins
Third deposit: 50% up to €4,000 plus 100 free spins
Fourth deposit: 25% up to €10,000 plus 100 free spins
Each bonus carries wagering before you can withdraw winnings from it. Free spins land in batches over several days rather than all at once, which stops them expiring unused. Bonus funds are spent after your cash balance, and slots contribute full value toward wagering while table and live games contribute less or nothing at all.
Check the conditions associated with each promotion. There is a maximum bet level when a bonus is in operation and exceeding this may nullify the balance. This is flagged in the bonus box but people do tend to overlook this.
Apart from the pleasant run there are seasonal competitions with prizes, cashback on certain days of the week and a loyalty scheme that benefits frequent players. The no deposit offer is not running all the time; all similar promotions seem to be short term campaigns that can be found either inside the promotions tab or by email.
Depositing And Cashing Out
Card payments through Visa, Mastercard and Apple Pay clear instantly. E-wallets cover Skrill, Neteller, MiFinity, Jeton and MuchBetter. Prepaid vouchers Paysafecard and Neosurf work well for anyone in Austria who prefers buying a code at a Trafik instead of entering card numbers online. Bank transfer is there too, and crypto covers BTC, ETH, LTC, BCH, XRP, DOGE, USDT, ADA, TRX and BNB.
Minimum deposit starts from €10 depending on the method you pick. Every deposit is instant, so the money’s in your account before the page finishes reloading.
Withdrawals go back through the same route where possible. E-wallets and crypto typically complete within 24 to 48 hours after approval, cards take one to three days, and bank transfers run three to seven. If your account still needs KYC documents, add time for that check to clear.
Limits are €4,000 a day, €8,000 a week and €30,000 a month. We charge no fees at either end, although those from your bank or wallet provider may. Pay pages are on an encrypted connection, and card data is tokenised by the processor.
As accounts here are all denominated in euro, there are no conversion charges for Austrian players wishing to move money into or out of their accounts. Crypto balances are converted at the rate displayed when you confirm the transaction.
Questions We Get Asked Most
Lucky ones casino—making sure it’s a genuine, licensed platform.
Just Entertainment B.V. is licensed OGL/2024/164/0246 by the Curacao Gaming Control Board. This is a verifiable licence number and we display it on the site footer as well as in the table of details above. Results are generated by providers, all of whom run independently verified RNGs. Austria doesn’t have a licencsing path open to operators of our type so we adhere to the Curacao model.
What is my actual timeframe for getting paid?
It’s the approval process that differs. It’s not the transfer. As soon as our finance department has approved your request, e-wallet payments and crypto payments are generally received in 24-48 hours, card payments in 1-3 business days, and bank transfers 3-7 business days. The major pinchpoint is partially completed verification. Upload your ID and proof of address just as soon as you register, not when you make the first payout request, and you can avoid that delay.
Am I required to download an app to use on my mobile phone
No download needed. Just open luckyonescasinoss.com in the browser of your choice—Safari, Chrome, whatever—and the mobile site loads with the complete list of games you can play. I suspect you could create a shortcut to your home page if you want app-like convenience without the need for an installation.
Is it possible to sample games without risking my own money through betting
Most of the slots will run in demo mode, with credits to play, and you don’t need an account to open them. Live dealer tables and the sportsbook are the exceptions, as both deal with live dealers and markets. It’s quite useful to run through a bonus round trigger or get a feel for a volatile machine for a few hundred spins in demo mode before risking cash.
What to do when I hit a win exceeding the limit in a month
Our caps are €4,000 daily, €8,000 weekly and €30,000 monthly. A win larger than that gets paid in instalments across consecutive periods until the full amount is settled. We keep the remaining balance in your account and schedule the payments, and support can confirm the timetable for you in writing if you ask.
Which languages does your support team work in
English and German. Live chat support is available 24/7 and the average first reply time is less than 2 minutes at normal hours. For any attachments such as verification documents or a dispute over a payment, email [email protected] including your account email in the message for swift help.
Is there a wagering requirement attached to the free spins?
Yes, wins from free spins have wagering attached prior to withdrawal, just as the deposit bonus monies do. The exact multiplier as well as which games are wagered is listed in the terms of whichever bonus you claimed, and actual progress can be viewed in the bonus section of your account. Be sure to keep the maximum bet requirement in mind while wagering is live as that is the most typical reason a bonus will be forfeited.
